Effective Date: January 1, 2025
At FitCafe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase FitCafe products. By using our website, you consent to the practices described in this policy.
When you visit the FitCafe website or place an order, we collect information that you provide directly to us. This includes your name, email address, phone number, shipping address, and billing address. We also collect payment information including credit card details and payment processing information processed through secure, encrypted payment gateways.
We also collect order history, purchase records, and product preferences to process your FitCafe orders efficiently. Website usage data such as IP address, browser type, device information, pages visited, and time spent on our website through cookies and analytics tools helps us improve your experience.
FitCafe uses your information to process and fulfill your orders and deliver products to your address accurately and promptly. We send order confirmations, shipping updates, and delivery notifications. Your information helps us communicate with you about your order status and provide customer support inquiries about FitCafe.
We use collected data to improve our website, products, and customer service experience based on user feedback. We send promotional emails, special offers, and product updates (you can opt out anytime). Your information helps us prevent fraud, ensure website security, and comply with legal obligations. We analyze website traffic and user behavior for marketing and business purposes.
Your privacy matters to us. FitCafe implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment transactions are processed through secure, encrypted connections and payment gateways through BuyGoods. We use SSL certificates to safeguard data transmission.
Our servers are protected by firewalls and regular security updates. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners in the following circumstances to fulfill your FitCafe orders and provide services.
We work with payment processors like BuyGoods, shipping companies like USPS, and email service providers to fulfill orders and communicate with customers. These service providers have access only to information necessary to perform their services and are obligated to protect your data. We may disclose your information if required by law, court order, or government regulation. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity related to FitCafe.
The FitCafe website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and deliver personalized content. You can disable cookies in your browser settings, but this may affect website functionality.
Cookies help us understand how visitors interact with our site and improve your overall experience. You can manage cookies through your browser settings to customize your online experience with FitCafe.
When you purchase FitCafe, you may receive transactional emails about your order status and shipping information. You may also receive promotional emails about special offers, new products, and weight loss tips. You can opt out of marketing emails by clicking the unsubscribe link in any promotional message or contacting our support team.
We only collect information necessary to fulfill your order and provide customer support efficiently. We retain your personal information as needed to process orders, provide support, and comply with legal obligations related to FitCafe purchases and services.
You have the right to access, update, or delete your personal information by contacting our customer support team. You can opt out of marketing emails by clicking the unsubscribe link in any promotional message. You can disable cookies through your browser settings. You can request a copy of the information we hold about you.
For questions about your FitCafe account information or to exercise these rights, contact us at support@fitcafe.com.
FitCafe is intended for adults 18 years and older. We do not knowingly collect personal information from children under 18. If we discover such information has been collected, we will delete it immediately to protect children's privacy.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the FitCafe website indicates acceptance of any changes. Continued use of our website or purchase of FitCafe after changes constitutes acceptance of the revised policy.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information and maintain your trust in FitCafe.
If you have questions or concerns about this Privacy Policy or how FitCafe handles your data, please contact us:
For privacy-related questions or concerns about your data:
FitCafe, LLC
Email: support@fitcafe.com
Phone: (844) 320-0202
By using our website and purchasing FitCafe, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy while providing you with the best experience when purchasing FitCafe.
You have the right to opt out of marketing communications at any time. Your privacy choices will be respected immediately upon request.